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State Farm® Insurance Agent Shirley Padgett
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shanice Mindyobusiness
August 22, 2024
"Policy was canceled due to too many claims but in total there was only 5 claims and they was months - years spaced out. Agents could not tell me what is the limit on roadside assistance. was they would look in to the claims because they said we kept using the roadside for tows but we only used it in 2021. Was told they was going to do a Internal investigation on our claims yesterday but called in to make a payment and was told " sorry your policy was canceled to due too many claims filed ""
Cory Baxter
August 6, 2024
"I have a story to tell!"
Tracy pennywell
May 29, 2024
"Shirley has been giving my mother excellent customer service for 20 years without fail. We just love her"
Nytue King
April 22, 2024
"For years, I've not had anything to complain about. Wish i could give 10 stars and 5 thumbs up.👍👍👍👍👍. Need life insurance, see EVA things have changed, and you may qualify now if you didn't in the past. This office is full of awesomeness!"
"Nytue thank you so much for your 5 star review and the kind words. We really appreciate your business!!"
Craig T
April 17, 2024
"The agent is seldom in the office. Some products she sells can only be addressed by her because she is the only one licensed. If you want a responsive agent I would find a different agency."
Betty Brandon
March 2, 2024
"The team at Shirley Padgett office is great. They are always very courteous and extremely helpful. Check them out if you are looking for insurance."
"Betty, Thank you so much for your 5 star review. We really appreciate your business! Thank You! Shirley"
T o
February 27, 2024
"Called to get a quote on home owners insurance before we renewed with our current carrier and was told that they don't cover homes in moncks corner that were built in 2008. We would have to have a home built in 2012 to be covered and in a different area? This was ridiculous to us we have never been told this, then she went on to say you need to rebuild your home. Really....and while were at it then pick it up and relocate it for you to cover it. I will never do any buisness with state farm!"
"I am so sorry you had a bad experience when you called in to get a quote. It doesn’t look like you spoke to my office. If you would like to give me a call I can take a look at your information and see what we can do to provide you with a quote. My # is 843-576-4456. Best Regards, Shirley Padgett"
Blair Cooke
February 25, 2024
"This company is amazing! They go above and beyond to help their customers. They always have a smile on their faces and are very polite."
"Blair that you so much for your 5 star review. My team is always here to help you with anything you need just give us a call or stop by. Best Regards, Shirley"
Jeff Ensminger
February 25, 2024
"Great service and savings"
"Jeff thank you for your 5 Star review. We really appreciate your business. Best Regards, Shirley"
Tiffany
February 7, 2024
"Wendy is amazing!"
"Tiffany thank you so much for your 5 star review. I appreciate the kind words you said about Wendy. If there is anything you need just let us know."
Trisha S
February 2, 2024
"Wendy Lewis is our agent and helped us find better coverage for our homeowners and auto insurance and saved us over $1000 annually! Loved her services so much, I referred 2 of my neighbors to her because of the service Wendy and the team at Shirley Padgetts branch provide! If your thinking about switching, give them a call and ask for Wendy!"
"Trisha, Thank you so much for your 5 star review. I am glad Wendy was able to help you with your insurance needs. We really appreciate your referrals. If there is anything you need just give us a call. Best Regards, Shirley"
Ted Bouthiller
February 2, 2024
"Been with State Farm over 25 years. Always had great customer service. Shirley Padgett office is like family. They know me and I . Makes it great to call in and talk about insurance and feel comfortable discussing it with them. Great group of people."
"Hello Ted! We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to me and my entire team! We look forward to helping you with all your insurance needs and look forward to seeing you soon! Best Wishes! Shirley"
Elyse Betschart
January 25, 2024
"Shirley and her team have helped me and my family for years; she offers the best rates, her staff has amazing communication, and above all, her CSR, Wendy, is my go to for all things personal lines. There is no other agent and team I’d ever recommend!"
"Elyse thank you so much for your 5 star review. We strive to give you the absolute best service possible. We truly appreciate your business. If there is anything you need just let us know. Best Regards, Shirley"
gwen williams
January 18, 2024
"State Farm is the best insurance I ever had they all are so kind and understanding."
"Gwen thank you so much for your 5 star review. We really appreciate your business. If there is anything you need just let us know. Best Regards, Shirley"
Stacey Stone
December 18, 2023
"I’ve been with Shirley Padgett State Farm for awhile and this is the 1st and only insurance office that I have had that really goes above and beyond ensuring that I have been fully taken care of. Everyone that has worked in this office that I have come into contact with have always been warm and welcoming. They have never made me feel like I was a burden, other places of business could really learn how to take care of customers through the people in this office."
"Stacey, Thank you so much for your 5 star review. My team works hard every day to try and give you the best experience possible. If there is anything we can do for you in the future please let us know. Best Regards, Shirley"
Ethan Hayes
December 7, 2023
"Great Customer Service, never had any problems and always there to help! Much thanks to Wendy!"
"Ethan, Thank you so much for your 5 star review. My team works hard ever to try and help all our customers and make sure they are very well taken care of. If you need anything in the future please let us know. Best Regards, Shirley"
Kimberly Diaz
November 29, 2023
"Always helpful and so kind! Very knowledgable in insurance questions."
"Kimberly, Thank you so much for your 5 star review. My team works hard to make sure all of our customers are well taken care of. Best Regards, Shirley"
MIchelle DeBrosse
November 20, 2023
"In my 28 years of driving history, I have never felt so cared about and considered from any insurance company I have ever used. Shirley Padgett and her team are amazing they are patient, they make courtesy calls to let you know when things are changing about your policy. They have an easy to use text message system where you can just text a picture of documents they may need. the staff is awesome and I do feel like they’re family. Wendy is one of the bests! 10/10"
"Michelle, Thank you so much for your review. We strive to give you the best service possible. If you need anything in the future please let us know. Shirley Padgett"
iamafrobunny
November 14, 2023
"I transferred from another state in 2021 and decided to use the Shirley Padgett branch. I'm so glad I did! The staff, especially Wendy, are always helpful and patient with any questions you may have. I've always been kept in the loop of my policies, no matter how small the change. They even called me on my birthday 🤗. This is probably the best insurance branch I've used and the rates are very competitive for what you need. 5/5 recommend 👍🏾."
"Thank you so much for your review. I am so glad that you are happy with my team’s service. They love helping our customers. If there is anything you need in the future please let us know. "
URSA STANLEY
November 4, 2023
"Great service, answered all my questions and made sure I understood everything. Great customer service."
"It’s thank you so much for your review. I am so glad you were happy with my team’s service. If you need anything in the future please let me know!!"
Ida McClendon
November 1, 2023
"Shirley Padgett’s staff is polite and caring. I have been with this office for so very long and never had to wait to speak to someone regarding questions or anything else. They deserve a 10 🌟 rating!"
"Ida thank you so much for your review. I am so glad you were happy with my team’s service. If you need anything in the future please let me know!!"
LINDSEY LEO
November 1, 2023
"Amazing team! I have been with this office for several years. Their professionalism and perseverance go above and beyond. Any situation I have been in they have been right there to help me through. Highly recommend."
"Lindsey thank you so much for your review. I am so glad you were happy with my team’s service. If you need anything in the future please let me know!!"
Elizabeth Huckstep
October 31, 2023
"I have had State Farm insurance on my house and car for over 30 years!Shirley Padgett is my agent and I am very pleased with the service from her office."
"Elizabeth thank you so much for your review. I am so glad you were happy with my team’s service. If you need anything in the future please let me know!!"
kelly sprague
October 30, 2023
"Statefarm in goose creek is always so helpful and understanding"
"Kelly thank you for your 5 star review. We really appreciate your business!"
Patrick Taylor
October 30, 2023
"Always available, always patient with giving out the details of questions, and very nice customer service."
"Patrick thank you so much for your review. I am so glad you were happy with my team’s service. If you need anything in the future please let me know!!"